Summary:Part of the new Professional Management series
Medium: CD-ROM Publisher: KeyKnowledge
Topic: Communication
In this new competence-based series, a pre-and post-course diagnostic module allows learners to plot their progress and create a personal learning plan. This module builds on the concepts introduced in Essential Communication and Smarter Communication, and topics include assertiveness, conflict management and negotiation. Also available online for intranet delivery. Pricing depends on number of users - call 01491 411061 for details.
