Medium: DVD Publisher: 7D-Dimensions (Eve Ash) Topic: Interviewing
A practical series of programs for anyone involved in interviewing. A wide range of case studies will provide useful examples for evaluation, discussion and exploration of key skills. Ideal for managers, team leaders, consultants and trainers.
Programmes included in the series:
Body language & rapport in interviewing - The body language and tone of interviewers have a big impact on job applicants. Find out the five best ways to build rapport and ensure you put your applicants at ease. Learn about providing encouragement and explaining positively and how to invite and respond well to questions.
Question types in interviews - Questions can be powerful when used appropriately. Find out about the use of open and closed questions and learn how to use situational, behavioural interviewing and probing questions. Find out which questions are problematic and should be avoided.
Assessment centre interviews - Assessment centres are a powerful way to assess competencies such as problem solving, communication and leadership. Mark leads his panel to assess five applicants. They use two challenge situations to assess key competencies and discuss the performance of each applicant to narrow the field. Key points are provided about the effective use of assessment centres. Included on the DVD is both the 13 minture short version and an alternative long version which enables flexible use of this case study.
Role plays & work tests - Role plays and work tests can be very effective in choosing the right applicant. Find out about work tests and how to use role plays successfully. Natalie manages a call centre and is recruiting new staff. She uses role play scenarios to compare the four applicants and provides a useful review of how each applicant performed.
Reference check - Handled well, reference checks can save employers from costly hiring mistakes and shed light on how best to manage potential employees. Avoid common mistakes when contacting referees by learning the key requirements for a good quality reference check. This programmes provides an excellent checklist for reference checks.
Behavioural interview triggers - A wide variety of behavioural and situational interview scenarios are provided to enable viewers to critique each one and discuss the strengths and weaknesses of the interviewers' approach. There are 18 trigger scenarios grouped for ease of use, accompanied by an excellent set of key learning points and observer questions in the workbook.
Save over £1,000 when purchasing the series. Priced individually at £399.00
